4.3 and higher. We aim to update our ports to the latest stable and master version of the engine within a month of release.

Our ports support C# for Nintendo Switch™ and Xbox Series X|S in a beta phase. Technically C# is fully supported but we are still validating that the support is top-tier and continues to work well in larger projects. We anticipate moving C# out of the beta phase shortly after release.

The ports support all engine features to the extent reasonably technologically feasible. Please note that there may be lag time between engine updates and porting modifications.

Yes.

We'll track the current masterable (stable) platform SDK version and the next one on the vendor pipeline.

We provide access to a private repository after purchase and verification. Only members of the development team will have access to the repository. Porting houses and contractors will need to be added to the development team in order to obtain access.

Not at this time, but we’ll evaluate the feasibility and demand later in 2025.

Licenses are paid by the majority owner of the intellectual property rights of the game being published. A single license is valid for publishing any number of games per year that are owned by that licensee.

We've made several adjustments to simplify and streamline our pricing structure:

• New revenue cap for the Starter tier: To keep this option accessible to indie studios and smaller companies, we've introduced an annual revenue limit of $300k for those purchasing the Starter tier.
• Company size max: We removed the notion of a game “team” size, and instead opted to simplify the terminology to become “company size”. This only applies to the Starter and Pro tiers.
• Premium support upgrade: Emergency escalations are now bundled with our premium support package, offering more comprehensive assistance.
• Permanent licensing option: We've clarified that customers can convert their subscription to a permanent license through an Enterprise agreement.

Porting houses that are not owners of the intellectual property being ported can request access as authorized parties acting on behalf of the owner at no additional cost.

Porting houses which require an independent license are welcome to purchase whichever tier fits their needs. However, while these licenses can be used to port any number of games, they can't be used for publishing them, if the porting house is not the majority owner of the intellectual property.

Licensing conditions are considered for the purposes of determining a licensing tier at the time when the license is acquired and each time it is renewed.

Under the Starter and Pro licenses, when you stop paying, you lose access to the W4 console repositories. You are also not permitted to publish or further update any game you have published with our ports. If you require permanent access beyond the licensing term, contact us regarding an enterprise license, which offers buyout options. 

As an exception, for updates that don't add any new game content, the last version of the code that the licensee received can still be utilized.

Company size includes all employees and all contractors working directly for the company entity. This excludes temp workers.

We only sell yearly subscriptions, even if you opt to pay monthly. Once you purchase a subscription, you can cancel at any time but we can’t provide refunds. Any outstanding payments for the remainder of the subscription term must be completed.

No

No, optional services for the Pro and Enterprise tiers are subject to a yearly contract that matches the duration of the license. They will be prorated for the remainder of this term.

It’s an online portal where you can ask questions and make requests to the W4 Games development team directly. 

Premium support refers to an enhanced level of customer service and technical assistance offered beyond the standard support included with the Software purchase. The support targets, but does not guarantee, prioritized response times, access to specialized technical experts, and personalized assistance tailored to the licensee’s specific needs. 

Find more about premium support here.

With “Standard”, you can submit a bug and it will be prioritized by our product team, taking into account multiple factors which generally involve criticality, frequency, and solution complexity. With “Expedited”, the bug gets moved higher up the chain in our issue support procedures,  which means we’ll generally get to it more quickly. We allocate a percentage of our team’s time to solve expedited bugs every sprint.

We may make changes to our pricing plan in the future, but any changes will be based on our philosophy of providing products and services that create value for developers and our mission of facilitating video game development.