Premium Support: Expert Guidance, Tailored to Your Needs

Our Premium Support offers you personalized, hands-on guidance designed to help you make the most of W4 Games' products. Delivered through our intuitive support portal, this service allows you to raise questions and track responses efficiently using a ticket-based system. Think of it as consulting: we're here to advise, inform, and provide detailed insights, but without modifying your files or performing game porting or optimization.

Whether you need help understanding specific features, integrating our products, or overcoming technical hurdles, Premium Support ensures you get the expert assistance required to succeed. We can help you navigate complex challenges, provide recommendations, and offer best practices to streamline your development process.

While bug reporting comes standard with all our support tiers, Premium Support offers an additional layer of service that focuses on proactive problem-solving and detailed guidance, tailored to your specific needs.

Please note that while our premium support covers W4-specific tools and middleware, it does not include general Godot advisory or assistance with third-party products. If you require a broader range of support, including co-development or deeper integration work, we offer Professional Services designed to meet these needs. These services go beyond premium support and include more comprehensive solutions tailored to your project.

Early Access Offer: Premium Support at No Cost

For a limited time, we're providing Premium Support Early Access, allowing you to experience the full benefits of premium support at no cost. During this period, you’ll receive dedicated support for all W4 Games products.